Return, Exchange & Cancellations
We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer Return & Exchange.
- 15-days exchange window from the delivery date
- Customer provides handling charges
- No restocking fee
RETURN & EXCHANGE
To initiate return or exchange, please follow these steps:
- A handling charge of ₹150 will be applicable to process the request.
- Items must be unused, in original packaging, with tags attached. Upload clear images showing both sides and visible tags. Incomplete images may lead to request rejection.
- You can choose to return the items and request for refund. Refunds can be processed as store credits or in the original payment method. For refunds to the original payment method, a 2.5% processing fee applies.
- Exchanges for a different size will only incur handling charges. If exchanging for another product, previous discounts won’t apply. You can either pay the difference or add another item. If the new product costs less, the balance will be refunded as store credits.
- Items bought in sale wont be eligible for Return & Exchange.
- To raise the request, click on this link.
Please note that we reserve the right to refuse returns and exchanges that do not meet our return policy criteria.
CANCELLATIONS:
Cancellation & Refund After Shipping: Shipping charges will be deducted if cancellation is requested after dispatch. Refunds can be processed to the wallet or the original payment method. For refunds to the original payment method, a 2.5% processing fee applies.
Cancellation & Refund Before Shipping: Full Refund can be processed to the wallet if cancellation is requested before the shipment is dispatched. For refunds to the original payment method, a 2.5% processing fee applies.
The prepaid amount paid during PPCOD (Partial Prepaid Cash on Delivery) option, is non refundable if the customer has refused to accept the shipment.
ITEMS BOUGHT IN SALE WONT BE ELIGIBLE FOR RETURN, EXCHANGE & REFUND!